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TAX EXEMPT Tax is charged for California orders only. If you are tax exempt we are required to have a copy of your tax exemption certificate. Please upload your tax exemption certificate at the bottom of the Checkout page. If your online order tax is incorrect, please email us to place your order and submit your exemption certificate to customerservice@charactercounts.org.

Shipping – Subject to Change
Shipping costs are subject to change. Additional charges may be incurred based on products ordered, product weight, or shipment location. Please contact Customer Service at customerservice@charactercounts.org for school-wide or district order shipping quotes.

SHIPPING – International/Alaska/Hawaii/APO/FPO/DPO
Please contact Customer Service at customerservice@charactercounts.org to place an order/quote to receive international, Alaska, Hawaii or APO/FPO/DPO shipping rates.

BANNERS & CUSTOM PRODUCTS
Please note that items such as banners and custom products require additional processing time and are sent directly from our suppliers separate from your other store order items.

Terms & Conditions     Returns & Refunds

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